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AppsFlyer

AppsFlyer

Overview

What is AppsFlyer?

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of…

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Recent Reviews

AppsFlyer: Honest review

9 out of 10
October 27, 2020
Incentivized
We are currently using the software to monitor fraud as well as track all activity and attribution for our partners. The software provides …
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A Beginner's Review

5 out of 10
October 06, 2020
Incentivized
We are utilizing Appsflyer as our single source of truth for attribution. We are levering Appsflyer to pull in conversions across multiple …
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Great product!

7 out of 10
August 31, 2020
Incentivized
We use this for attribution, spend, cost aggregation, and fraud detection. It used to understand which partners drove which traffic, how …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Growth

$0.06

Cloud
per conversion

Zero

Free Forever

Cloud

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://www.appsflyer.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Appsflyer GO - Demo video - V5

YouTube
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Product Details

What is AppsFlyer?

AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships.

AppsFlyer Features

  • Supported: Mobile Attribution
  • Supported: Deep Linking
  • Supported: Fraud Detection
  • Supported: Ad Revenue Tracking
  • Supported: Scalability
  • Supported: Relibility
  • Supported: Flexibility
  • Supported: Customer Support
  • Supported: Global Presence

AppsFlyer Screenshots

Screenshot of Custom dashboard.Screenshot of Engagement and retention dashboard.

AppsFlyer Video

How Mobile Marketers Improve Performance With AppsFlyer's Mobile Attribution.

AppsFlyer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesGerman, French, Japanese, Korean, Portuguese, Russian, Spanish, Chinese (Simplified)

Frequently Asked Questions

Adjust by AppLovin, Branch, and Kochava are common alternatives for AppsFlyer.

Reviewers rate Support Rating highest, with a score of 6.

The most common users of AppsFlyer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(118)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users highly recommend using Appsflyer for improving marketing campaigns, attracting potential customers, and increasing sales. They suggest that the documentation for Appsflyer could be more concise and have a step-by-step guide per item. The user also recommends getting a full product overview and set-up example for Appsflyer. Additionally, users think support is key for using Appsflyer and praise the great customer experience. They highly recommend Appsflyer for identifying fraud installs and scaling app-based companies efficiently. They suggest that Appsflyer is worth the money for better analytics, despite being more expensive than competitors. The user strongly urges using Appsflyer for all app analytics and considers it a must-have attribution tool for marketers. They recommend Appsflyer for understanding the performance of marketing campaigns and optimizing budgets. The user suggests using Appsflyer's support pages and blogs for useful information. They praise the incredible platform of AppsFlyer for mobile measurement and the helpfulness of their contacts. The user recommends reading emails, attending events, and reaching out to support staff for a good experience with Appsflyer. They think Appsflyer is a phenomenal choice for mobile app tracking. The user suggests getting a business plan for Appsflyer to maximize advantages. They recommend Appsflyer for robust reporting and access to raw data for user acquisition campaigns. The user thinks AppsFlyer is the best app tracking solution, very usable, and easy to implement. They highly recommend Appflyer for app marketing and attribution, mentioning minimal onboarding and great support. The user considers AppsFlyer the best MMP solution and advises considering marketing/business needs and ease of integration.

Attribute Ratings

Reviews

(1-15 of 15)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our marketing and product teams are using AppsFlyer to track attribution for our paid channels including Search Ads, Facebook, etc. We are able to attribute app installs and monitor user engagement and events through the dashboard. We also use it to track referral campaigns through the OneLink product. It helps us with marketing analytics and retention data.
  • Integration with Advertising Partners i.e. Facebook
  • Marketing Attribution
  • OneLink link tracking
  • Integration with Apple Search Ads isn't fully accurate.
  • Setting up in-app purchase tracking can be difficult (requires developer work).
AppsFlyer is a good platform to use for small scale app companies to track ad performance and user engagement across all channels. It was a great way of seeing all our user aggregate data on one dashboard. It's less useful for detailed product analysis, such as user-level behavior and event tracking.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Appsflyer is our current main tool for two main objectives. The first one is the attribution model for User Acquisition campaigns, and the second is the sharing of quality information related to the aforementioned campaigns. We use it to set the key values and objectives of each campaign and keep a good tracking of its performance in each media.
  • Mobile attribution
  • Fraud protection
  • Scalability
  • Web tracking
  • Privacy
Appsflyer is excellent for running numerous campaigns across many clients and keeping track of real-time performance. Attribution is top-notch and the platform is up to date with the innovations in the area while keeping its effective & trustworthy information. Exporting reports could be a bit more friendly but all in all, a truly great MMP.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
AppsFlyer is being used across our entire organization, which includes 17 total television stations. AppsFlyer has helped our stations track their app downloads and most helpful placements with deep linking on their sites. Additionally, we are able to attribute paid marketing dollars and see the value of our app users.
  • Customer service
  • Attribution
  • User-friendly reporting dashboard
  • Universal links
  • Uninstall tracking
  • Inaccurate reporting at times
  • Pricing
AppsFlyer is well suited for app attribution.
September 09, 2020

Good choice for startups

Kathleen Lara | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use AppsFlyer mainly for marketing campaigns. Our business uses both iOS and android and we wanted an easier way to direct our customers to the download page and at the same time have a single tool tracker for all our social media accounts.
  • Integrating our social media pages was easy.
  • I can see an overview of our marketing performance in one platform.
  • It's easy to track the campaigns and KPIs through AppsFlyer.
  • Deep linking and getting better user attributes
  • Making the platform more user-friendly and easy to understand at a glance
This is suited for companies that are doing several campaigns across different platforms and want to track performance effectively.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appsflyer is used only in the marketing department to measure paid media across 3 apps. It addresses the business problem of app attribution, profitability measurement and reporting, fraud/brand safety protection, and consumer experience with deep linking.
  • Appsflyer does deep linking well. It was reliable and works better than any past partner we've used. We no longer invest time and resources in fielding internal flags about broken links.
  • Appsflyer does particularly well at telling the story on industry landscape, identifying areas of opportunity for our brand to grow based on the depth and breadth of their experience in mobile.
  • The Appsflyer team offers best in class customer service. The account managers are knowledgeable, responsive, bright, invested and a pleasure to work with.
  • The AppsFlyer dashboard is rather basic and requires a lot of elbow grease to get to a productive output. It can, of course, be customized precisely to your needs, but at an incremental cost.
AppsFlyer has majority market share in the MMP space for a reason—they're a top technology and service provider. I think they're well suited for any app that is looking to profitably grow and scale.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appsflyer is being used by the Sales & Marketing team. The company I worked for specialize in mobile app acquisitions by connecting publishers & direct advertisers. It solves attribution tracking for mobile app systems, from installs, purchases, and any actions that a user would perform in an app.
  • Data export. Cohort data is available.
  • Dashboard view that is very easy to use.
  • Cost attribution to each partner.
  • The time it takes to download reports, a lot of the time if the file is too big, it then won't produce the reports.
  • Price. I heard a lot of mobile app clients has to pay very high price to use Appsflyer as their attribution.
  • Customer service. It takes a while to hear from them. I believe Customer service is based in Israel.
Well suited for a BIG team of user acquisitions. The reporting layout helps to make optimization faster. Protect 360 is also a very good system to use for combatting fraud. Less appropriate for a small team of user acquisitions/small companies. The monthly fee is high.
August 17, 2020

AppsFl

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it thoroughly and on regular basis to track downloads, map events. Attribution is also done via AppsFlyer and we have very high dependency on it. So far, the experience has been good. We have experienced few issues, but in some cases, the data fields are missing, e.g. for Source, Medium, or Campaign name, but we're getting it sorted out with the service team.
  • Track app installs very accurately.
  • Real-time reporting works pretty well.
  • Deep linking works great and back-end events flow seamlessly.
  • Pricing model - it's high, need to have a reasonable pricing model
  • Simple UI - need a bit simpler UI for better understanding
  • Regular training sessions on changes in the website
AppsFlyer is well suited for when your business is totally dependent on app journey, to link back events of your app to AppsFlyer, to track the events or installs source-wise, or for deep linking your app with AppsFlyer.
August 14, 2020

Source of Truth

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use AppsFlyer for tracking of daily install and subscription volume. It is really efficient and effective. The dashboard is user friendly and easy to understand. We use the API tool for automating our reports. We use it for the entire organization. It also helps us in solving the problem of fraudulent install from various ad partners.
  • Attribution.
  • Fraudulent install.
  • Cohort analysis.
  • Retention reports.
  • Raw Report download timing can be improved.
  • Helpful campaign and source level insights can be shared to improve the brand performance.
  • More of the AppsFlyer training and learning seminars can be conducted.
AppsFlyer's feature of Protect360 is the best and most valuable for our brand. It is really very helpful in negating the fraud install and helps us maintain good quality install and also helps us save some amount while the payment to the various ad partners that we have.

Also, the Cohort and Retention report helps us in decreasing the Uninstall volume.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use AppsFlyer for attribution, tracking, and events for our real money gaming app named Playship. It is a great app for casual gaming with arcade games like carrom, pool, etc., and one of India's leading gaming ventures. We have plans to grow this app for users across India and are currently in the phase of user acquisition and retention. We use various 3rd party ad networks and ad agencies, and it is useful to attribute the media sources of acquisition using AppsFlyer.
  • Attribution
  • Events tracking
  • Reporting
  • Cost analysis
  • Recommendations
  • Analytics
  • Cohort analysis
If you are spending on multiple sources to acquire users for your app, then it is good to use Appsflyer to attribute and track the media sources, as this will help you understand which are your most efficient and most effective sources for marketing. You can also compare the sources and see which ones have the potential to scale as per your value or volume targets.
July 27, 2020

AppsFlyer Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
AppsFlyer is being primarily used as a data aggregation and attribution tool for the different acquisition channels and platforms. In its entirety, it is being used by the user acquisition and retention teams. Some of the functionalities that are helpful are Protect360 and OneLink. It addresses the business problem of attributing acquired users to the right channels, giving a clear picture of how the user acquisition funnel works.
  • Real-time data analysis and attribution, along with insightful graphs
  • Fraud protection - P360 has helped us save millions of rupees in payouts
  • Mobile tracking using deep links - creation of deep links is a very easy process and helps us in measuring the impact of a variety of campaigns separately
  • Marketing teams slice data in different ways - be in on the date of user acquisition, on the date of certain in-app events, or just certain time-bound data points. I feel it's difficult to use the front end to slice data in different ways if it does not get covered in the existing dashboards. If it's possible to add custom filters to generate the reports and charts, that will solve a lot of issues for the marketing teams and reduce their reliance on analytics teams to query the data
  • The postbacks that AppsFlyer generates for advertising platforms, especially for Google UAC, are with a delay of a few hours which causes a hindrance in scaling up marketing campaigns. I am not sure if this is intrinsic to the product but if this can be resolved it could be great.
  • OneLinks on Google keep getting disapproved, due to the fact that they re-direct users. If the AppsFlyer team can work with the Google team to get these OneLinks whitelisted on Google platforms, that can be helpful.
AppsFlyer is best suited for data attribution and the use of its Protect360 feature. It is less suited for creating a feedback loop with postbacks as they occur with a delay of a few hours.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for mobile game channel attribution and player valuation. It is primarily used by our Marketing and UA departments for channel optimization to aid in buying decisions. Secondly, we use it to aid in the valuation of our players through the measurement of their engagement and attributed revenue through in-app purchases and ad generated revenue streams.
  • Basic setup is intuitive and easy to follow.
  • Helpful and concise user documentation.
  • Customer service was quick to respond.
  • Reporting APIs were somewhat confusing to use.
  • Levels of granularity across reports and APIs were inconsistent. (i.e., One level would contain an asset value while others would not).
  • Changes to the reporting/API schema weren't well socialized to customers.
It is well suited to provide attribution tracking across multiple sources to provide a one-stop-shop for marketing/UA analytics. The stock reports provide enough insight to guide inexperienced marketing analysts. It falters when one wants to add custom parameters to track engagement or when one wants to extract this data to incorporate it into another data set. This is due to the event count limits that may constrain in-depth event tracking and the content restrictions associated with the various APIs/report extracts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently being used by four different teams including DevOps, product, social, and UA teams. It helps with tracking installs from various channels and ad networks on all app activity pre and post-install. This allows us to see which channels are profitable and ROI positive vs which channels are worth considering pausing. We also leverage AppsFlyer's Protect360 to combat fraud and set up various custom validation rules for mistargeting. Our social team leverages OneLink and deep linking to promote a specific section of our app for easy navigation.
  • Easy partner integration and set-up.
  • Protect360 gives you all the data you need to understand where you're seeing fraud.
  • Lots of customization on making sure you're not paying for any bogus installs.
  • Ability to download massive data from data locker for marketers to slice and dice the data however they need to.
  • CSM are amazing and are very proactive in making sure clients needs are addressed in timely manner.
  • Reporting can get bit tricky since there's lots of raw reporting data which you can download from but only 2-3 of them are very useful out of all.
  • AppsFlyer at times blocks legitimate installs causing more issues for us marketers.
  • Pivot table feature crashes all the time.
If you're in the business of buying traffic for your app, then you need a Mobile Measurement Platform (MMP) like AppsFlyer to measure paid and organic app installs. If you're e-commerce who does not have a supporting app then there's no reason for you to use AppFlyer. In this case, you would most likely use Google Analytics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the marketing, analytics, and product team. It helps the marketing team track the attribution for various performance marketing channels - it helps with multi-attribution and not just first click/last click model. It helps the analytics team use its dashboard and APIs for CAC LTV, ARPU etc analysis. Product team uses this for tracking overall traffic impact on certain features through link tracking.
  • Tracking multiple traffic sources effectively including Facebook, Instagram, Google, Affiliates etc.
  • Deduplication while at attribution and fraud detection, which helps saves a lot on the marketing spends.
  • Multi touch, exponential, last click, first click attribution models basis our requirement.
  • Short links and smart URL that is mostly used for quick campaigns and product integrations.
  • iOS and Android dashboard are different.
  • Web attribution and tracking are not there fully.
  • Deeplink feature can be improved a bit to be on par with other leading tools.
This is probably the best attribution and tracking tool out there at the moment. The best part is that this is being adopted by all the leading publishers and networks, so marketing teams can work with almost any company and they will have a tie-up AppsFlyer for a quick start of the campaign. It's best suited for ensuring we don't overpay due to fraud and due to incorrect attribution.
February 28, 2019

AppsFlyer for Data nerds!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
AppsFlyer has been part of the decision making in choosing and selecting install campaign partner. AppsFlyer is mainly used in the Internet Marketing team. AppsFlyer has the capability to provide raw data, which we can use to detect invalid install. Out there, there are lots of fraud installs, and naive marketers are charged for this.
  • Ability to provide raw data upon installation.
  • Customized funnel.
  • A vast variety of integrated partners.
  • Making a customized chart.
AppsFlyer has been our greatest source of data to identify invalid installs. However, it will need the users to have a good skill of data analysis in order to extract meaningful insights into budgeting and marketing optimization. But apart from that, just for basic data, AppsFlyer is pretty enough to evaluate the performance of mobile app install marketing channel.
Srikanth Bangalore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AppsFlyer is being used by the whole organization. We have a central AppsFlyer integration that supports all the apps. 59 apps so far! We use AppsFlyer to achieve measurement for marketing campaigns for these mobile apps.
  • AppsFlyer dashboard reflects metrics in real time. If you click on a link on your mobile device and then install/engage, then, the result shows up in the AppsFlyer dashboard within the minute. This fast metric is really useful for testing.
  • AppsFlyer has a product called data vault that gives you both organic and non-organic traffic attribution details - for every single call made. It is great for doing more analysis.
  • AppsFlyer customer service is phenomenal - I have phone access to at least two people in Appsflyer - one an account manager, and another, an engineer.
  • AppsFlyer has great integration with other mobile networks (SSPs). I was evaluating using DoubleClick for Mobile vs AppsFlyer. At the time of evaluation, AppsFlyer was miles ahead and integrated with every ad network that we were interested in. Moreover, Facebook has the most audience that we are interested in - AppsFlyer was better suited for that than DoubleClick.
  • The AppsFlyer UI for generating individual campaign trackers is terrible. I gave them feedback and they tell me that they are working on fixing it soon (in 6 months?).
  • AppsFlyer documentation for server to server integration for both install and engagement campaigns is (still!) very confusing.
If you are doing marketing for apps and doing real-time bidding/price adjustments, then, AppsFlyer's integration will help you double the value (than if you did no integration - basically ran a cost-per-click campaign). If you wanted to do funnel analysis of how your users navigate your product, then use something else - like Flurry Analytics.
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